Privacy Policy

Article 1. Purpose

This ReachMind Privacy Policy (this "Privacy Policy") sets forth the handling of the User's information in the "AI Agent Development Training" and related services (the "Service") provided by ReachMind (Address: [Insert Address]) ("ReachMind"). The User may use the Service only if the User consents to the contents of this Privacy Policy.

Article 2. Definitions

The terms used in this Privacy Policy have the meanings set forth below:

  • "User" means a user of the Service.
  • "Client" means a person among the Users who has formally enrolled in the Service.
  • "Service" means the "AI Agent Development Training" and its related offerings.
  • "User Information" means the information collected by ReachMind from the Users under this Privacy Policy and other information concerning the Users.

Article 3. User Information Collected by ReachMind

ReachMind will collect the following information as the User Information from all Users:

  1. Name, company name, corporate email address and estimated number of participants; and
  2. Usage history of the Service and device-specific information (such as IP address).

Of the Users, the User Information regarding the Client will include (and is not limited to), in addition to the information in the preceding paragraph: (i) information necessary for payment processing, such as credit card details; and (ii) contents of communications between ReachMind and the Client, such as contents of inquiries.

Article 4. Collection Method of the User Information

  1. All Users will register the User Information set forth in Article 3.1(1) themselves upon first contact or registration for the Service.
  2. Users who become a Client will provide the User Information required for payment and course enrollment themselves.
  3. When providing the Service, ReachMind will automatically collect the information set forth in Article 3.1(2) through the use of website analytics tools. Furthermore, there may be instances where ReachMind uses cookies in providing the Service.

Article 5. Purpose of Use of the User Information

ReachMind will use the User Information for the following purposes:

  1. Provision of the Service;
  2. Enrollment and management of Clients in the training;
  3. Execution and analysis of questionnaires for improving the Service;
  4. Preparation of statistical data concerning the use of the Service;
  5. Provision of market information and other news through newsletters;
  6. Research, statistics, analysis and preparation of reports on marketing data;
  7. Customization of offered advertisements, etc., based on User attributes;
  8. Response to inquiries from the Users;
  9. Other communications as may be necessary, such as important notices concerning the Service; and
  10. Announcements of other ReachMind services.

Article 6. Provision of the User Information to Third Parties

When providing the Service, ReachMind will provide the User Information to third parties as follows:

  1. For the purpose of website analytics, ReachMind will provide anonymized User Information to Google Analytics.
  2. For the purpose of providing the newsletter, ReachMind will provide the User's email address to Beehiiv if the User has opted-in to receive such communications.
  3. For the purpose of processing payments, ReachMind will provide the User's payment information to Stripe.

Except as set forth in the preceding paragraphs, ReachMind will not, without the relevant User's consent, provide to any third party any User Information collected from the Users when providing the Service, beyond the scope which is necessary to achieve the purposes of use stipulated in Article 5; provided, however, that this shall not apply in the following cases:

  1. Providing anonymized User Information to a third party wherein a specific individual cannot be identified;
  2. Pursuant to laws or regulations;
  3. Necessary in order to protect human life, body or property, and it is difficult to obtain consent from the relevant person;
  4. Particularly necessary for improvement of public health or for promoting sound growth of children, and it is difficult to obtain consent from the relevant person; or
  5. Required to cooperate with a government organization, local government or delegatee thereof for the performance of procedures stipulated by law and obtaining consent from the relevant person may interfere with the implementation of the said procedures.

Article 7. External Transmission

The User Information provided to ReachMind will be forwarded to the server installed by a third party and be used within the purposes stipulated in Article 5.

Article 8. Use Outside of Japan

The User Information provided to ReachMind by Users using the Service outside of Japan will be forwarded to the server in Japan and processed within Japan. Users acknowledge and agree that the laws and regulations of Japan will only be applied to the collection, use, provision, etc. of the User Information.

Article 9. Method for User Participation

In the Service, Users may cease collection, alter, delete or suspend use of all or part of the User Information by sending a request to ReachMind at contact@reachmind.co.

Article 10. Termination of Service and Handling of Information

  1. ReachMind will retain the User Information collected for as long as necessary to fulfill the purposes of use stipulated in Article 5 or as otherwise required by law.
  2. In the case of the preceding paragraph, ReachMind will dispose of the User Information collected from the Users from the server for the Service during its periodic maintenance under appropriate administration.

Article 11. Link to Policy on the Protection of Personal Information

If there is any inconsistency or conflict between ReachMind's Policy on the Protection of Personal Information and this Privacy Policy, this Privacy Policy shall prevail.

Article 12. Contact

Inquiries and consultations concerning the handling of the User Information in the Service are accepted at the below:
E-mail Address: contact@reachmind.co

Article 13. Amendments

This Privacy Policy may be amended. If there are changes or additions to the User Information that is collected, changes to the purpose of use, or third-party provision, etc., ReachMind will notify the Users through the registered email address and will obtain consent once again with respect to material changes.